For mortgage brokers & loan officers

Redact mortgage documents before they
leave your pipeline

Strip SSNs, account numbers, and other NPI from loan files before you send them to underwriters, title, or processors. The document never leaves your device — there's no third party to trust with it.

On-device redaction for loan officers, processors, and broker-owners

Every loan file is a pile of NPI

A single application packet can carry a borrower's SSN, bank account and routing numbers, driver's license, and pay history. Most of the people it passes through — title, escrow, processors, investors — only need a slice of that, not the whole thing. Each unredacted forward is exposure you can't take back.

RedactID helps you share the minimum necessary without routing the document through any outside service.

Where loan teams use it

Underwriter packets

Send income and asset docs with SSNs and account numbers masked.

Title & escrow handoffs

Share IDs for closing without overexposing the full document.

Processor & assistant sharing

Pass files inside your team with NPI already redacted.

Audit & investor files

Keep a watermarked, logged copy for exam-ready records.

What to redact on a loan file

General guidance — always follow your company and compliance policies.

Social Security number (full or partial)
Bank account & routing numbers
Driver's license number / barcode
Signatures
Date of birth (when not required)
Account numbers on statements

Keep visible: borrower name, income totals and ending balances the underwriter needs to verify, and any dates required to validate the document.

A note on GLBA

The GLBA Safeguards Rule expects firms that handle NPI to limit unnecessary exposure of that data. Redacting documents to the minimum necessary before sharing is one practical control inside a larger program. RedactID does this on-device, so the document itself never passes through a third-party processor.

This page is informational and not legal or compliance advice. Follow your own policies and your compliance team's direction.

For mortgage & lending teamsAvailable now

RedactID Business for loan officers & brokers

Give every processor and loan officer on-device redaction for NPI, a branded watermark on each underwriter packet, and a CSV audit log for exam-ready records. 3 seats included, cancel anytime.

  • 3 team seats
  • Branded watermark
  • CSV audit log
See Business plans

$29/mo or $249/yr · 3 seats · cancel anytime

Frequently Asked Questions

What counts as NPI on a mortgage document?

Nonpublic personal information (NPI) under the GLBA typically includes Social Security numbers, account and routing numbers, dates of birth, and other identifiers a borrower gives in connection with a financial product. On a typical loan file that means SSNs on the 1003, account numbers on bank statements, and ID numbers on a driver's license.

Does RedactID upload my borrowers' documents anywhere?

No. RedactID runs entirely in your browser. Loan files, bank statements, and IDs stay on your device — they are never uploaded to or stored on our servers. You can confirm this by opening your browser's network tab during a redaction: there is no outbound document traffic.

Is RedactID a GLBA compliance product?

RedactID is a redaction tool, not legal advice or a compliance program. It helps you minimize how much NPI you expose when sharing documents, which is one practical control within a broader GLBA Safeguards program. Always follow your company's policies and your compliance team's guidance.

Can my whole team use it on the same loan files?

Yes. RedactID Business includes 3 team seats, a branded watermark on every redacted file, and a CSV audit log of redaction events — useful when a processor, loan officer, and assistant all touch the same pipeline.

What file types can I redact?

Image formats (PNG, JPG, HEIC) work on any device including phones. PDF redaction is supported on desktop, which covers most loan-file documents like statements and the 1003.

More questions? Check our pricing FAQ or privacy policy